Manama, Jan. 28 (BNA): The Ministry of Housing and Urban Planning created the Tas’heel finance service by fully automating it at a rate of 100% and electronically connecting it with financing institutions as part of government initiatives to improve service quality and reengineer operations.
وزارة الإسكان تطور خدمة تمويل تسهيل
In addition to eliminating a number of necessary documents, the enhanced service has shortened the completion time from ten days to five days. A copy of the applicant’s passport and valid family passports, a copy of the marriage contract, a copy of the divorce document for the second, third, and fifth categories, a copy of the death certificate and the legal inheritance deed in the event of the applicant’s death, an original stamped bank statement with the international bank account number (IBAN), a copy of a valid residence permit for a non-Bahraini husband or wife, and a certificate of non-coverage from the Social Insurance Organization (SIO) in the event of unemployment. This helps to streamline processes and enhance the client experience.
The improved version of the electronic Tas’heel financing options service, according to Minister of Housing and Urban Planning Amna bint Ahmed Al Rumaihi, is based on complete automation of the procedural path at a rate of 100%, from application submission to completion, without the need for any printed paper transactions. By ensuring that assistance reaches individuals who are entitled to it in the most convenient way possible, this helps to improve the government work system and increase execution efficiency.
She pointed out that the service update is a component of a larger strategy to create electronic services. Similar improvements for several additional housing services will be introduced in the near future, improving the efficiency of the government system, assisting in the accomplishment of digital transformation goals, and providing the concrete benefits that citizens have hoped for.
سُجِّل ما يزيد على 300 1 من الخدمات الحكومية وترجمتها ونشرها كجزء من الجهود الحكومية المتواصلة لتطوير وإعادة تصميم الخدمات الحكومية؛ ويجري حالياً نحو 800 خدمة التنمية واعادة تصميمها عبر عدة قطاعات حكومية.
ويشكل النظام الوطني للاقتراحات والشكاوى، وتواصل، وردود فعل المستثمرين، واستقصاءات المتسوقين السريين التي تقيّم الخدمات الحكومية، وإدخال أدلة إرشادية، واتفاقيات مستوى الخدمة الأساس لذلك.
وتعمل هذه المبادرات على تعزيز عملية التحول الرقمي للحكومة، وتعزيز تجارب المستفيدين، وتحسين الكفاءة الإجرائية، وتحسين جودة الخدمة.
