Manama, Feb. 17 (BNA): In line with globally recognized best practices and standards in the civil aviation industry, the Ministry of Transportation and Telecommunications has created a new digital service for the issuance and renewal of airworthiness certificates as part of government efforts to improve and re-engineer the quality of services. This service aims to streamline procedures, increase operational efficiency, and save beneficiaries time and effort.
وزارة النقل تطور خدمة إصدار وتجديد شهادة صلاحية الطيران
Along with a reduction in the number of procedural steps, the upgraded service has shortened the processing period from 30 working days to 15 working days. The electronic licensing system now allows applications for the issuance or renewal of airworthiness certifications for all الطائرات registered and operating in the Kingdom’s national registry, which speeds up processing and enhances the beneficiary experience.
“This service’s development reflects the Ministry’s adoption of innovative digital solutions that enhance procedural efficiency, improve service quality, and align with the requirements of the International Civil Aviation Organization (ICAO), which supports aviation safety and strengthens the Kingdom’s competitiveness in the aviation sector,” said Hussain Ahmed Al Shuail, Undersecretary for Civil Aviation Affairs at the Ministry of Transportation and Telecommunications.
Noting that the certificate is one of the essential documents verifying an aircraft’s airworthiness in compliance with applicable requirements and regulations under ANTR Part V, he continued, “the launch of the service demonstrates the ministry’s commitment to continuously developing its services in ways that reduce time and effort and enhance overall operational effectiveness.”
تم إصدار أكثر من 1300 خدمة حكومية وترجمتها وتوثيقها كجزء من الجهود الحكومية المستمرة من أجل تطوير ويجري الآن تطوير ما يقرب من 800 خدمة وإعادة تصميمها في مختلف القطاعات الحكومية.
ويوفر النظام الوطني للاقتراحات والشكاوى، وتواصل، وردود فعل المستثمرين، واستقصاءات المتسوقين السريين لتقييم الخدمات الحكومية، وإدخال أدلة إرشادية واتفاقيات مستوى الخدمة، وغيرها من الاقتراحات والتعليقات حول الخدمات الحكومية الأساس لذلك.
وتعمل هذه المبادرات على تعزيز عملية التحول الرقمي للحكومة، وتعزيز تجارب المستفيدين، وتحسين الكفاءة الإجرائية، وتحسين جودة الخدمة.
