Manama, April 22/BNA/A number of residents highlighted their high level of satisfaction with the electronic shift in usufruct contract issuance, emphasizing that this move is a significant advancement in the process of streamlining processes and modernizing housing services.
They expressed their satisfaction towards the new electronic services.. Citizens: Ease of issuing electronic contracts and completing the process within a short time
The Ministry of Housing and Urban Planning’s recently developed electronic contract issuance service, which enables citizens to approve electronic usufruct contracts without being physically present, the service of displaying usufruct contracts to view the approved contracts and download them when necessary, and the concerned authorities’ letters service, which enables viewing letters addressed to the relevant authorities after receiving the unit keys, were all praised by residents who benefit from housing units. This makes it easier to complete contracts and follow up with different government agencies.
The beneficiary citizens unanimously agreed that the move to electronic contracts is a successful model for developing government services because it reduced time and effort, eliminated traditional procedures, and improved the quality of services provided. They emphasized their desire for more digital initiatives that improve government performance and facilitate their daily lives.
The most notable advantages of electronic transformation, according to citizens, are improving transaction transparency, enabling direct tracking of requests, and guaranteeing that data is stored in a secure, well-organized format that is always accessible.
They emphasized that having easy access to services around-the-clock is a significant benefit since it allows citizens to complete their transactions from anywhere at any time without being constrained by official working hours. This increases the service’s flexibility and keeps up with the demands of modern life.
In this regard, Abbas Muhammad Taher emphasized that the electronic contract mechanism saved him a great deal of time and effort. He pointed out that while the procedures in the past required numerous reviews and in-person attendance, which took time and effort, they are now simpler and faster thanks to the electronic system, which directly affects the comfort of beneficiaries.
Falah Abdel Majeed, for his part, clarified that digital transformation helped to improve housing services because processes became more streamlined and flexible, requiring no waiting or moving, which reflects the interest of the relevant authorities in facilitating the citizen’s experience, enhancing the quality of service, and quickening the pace of achievement.
Mirza Abdul Wahed emphasized that doing away with conventional paper transactions is a step forward, stating that the electronic method will help speed up transactions and improve accuracy.
In response, Samir Ali stated that the advancements in housing services demonstrate a clear vision for a thorough digital transformation. He emphasized that lowering administrative processes and offering integrated electronic services helped to increase citizen satisfaction and make processes more understandable and straightforward.
Sayed Saeed Ahmed Makki also commended the electronic contracts service, pointing out that enabling procedures to be finished without the need for in-person attendance is a significant step, particularly for those with responsibilities and working conditions. This makes the service more sensitive to the needs of citizens and gives them more flexibility in completing their transactions.
Ali Abdul Ali Rashid emphasized that these advancements show a noticeable improvement over prior years since housing services have become faster and more organized, which helps to relieve pressure on service centers and give beneficiaries a more seamless and effective experience.
