Manama, Feb. 10 (BNA): The Urban Planning and Development Authority (UPDA) created the Traffic Impact and Safety Study review and approval services (TIA/TIS 1-2) as part of government initiatives to improve service quality and reengineer processes.
UPDA develops traffic study review services
Traffic Impact Safety Studies (TIS 1-2) for urban development projects that result in 100–500 peak-hour traffic are among the upgraded services. According to appropriate standards, these investigations examine project entry and exits, guarantee adherence to authorized parking designs, control internal traffic flow, and, when necessary, assess neighboring crossings.
For urban development projects that involve more than 500 trips during peak hours, they also incorporate Traffic Impact Assessments (TIA), which assess the strategic effects of the project on major intersections and road networks.
In addition to fewer required papers and a reduction in service steps from five to three, the upgraded services have cut the time required to review and approve TIS 1-2 studies from 25 days to 10 days, a 60% reduction. In order to improve process efficiency and service delivery, the TIA study evaluation and approval duration has also been shortened from 35 days to 15 days, a 57% reduction. Additionally, fewer documents are needed, and the number of service steps has been lowered from 10 to six.
According to UPDA Chief Executive Officer Ahmed Abdulaziz Al Khayat, the services are a component of the authority’s implementation of solutions meant to enhance procedural efficiency and speed up transaction completion, which enhances the caliber and effectiveness of services.
Al Khayat continued by saying that the move demonstrates UPDA’s dedication to improving its offerings in ways that save institutions time and effort while boosting the efficiency of the work system.
Over 1,300 government services have been released, translated, and documented as part of continuous government efforts to develop and re-engineer them; approximately 800 services are now being developed and re-engineered across different government sectors.
The National System for Suggestions and Complaints, Tawasul, investor feedback, secret shopper surveys assessing government services, the introduction of guidance manuals and service level agreements, and other suggestions and feedback about government services provide the basis for this.
These initiatives enhance the government’s digital transformation process, strengthen beneficiary experiences, improve procedural efficiency, and improve service quality.
