Manama, April 28 (BNA): The Survey and Land Registration Bureau (SLRB) introduced the cadastral information request service as a new digital service to enable accredited surveying offices to electronically request and inquire about property-related information in order to initiate and begin surveying work prior to opening a cadastral transaction. This is part of ongoing government efforts to improve service quality and re-engineer processes.
SLRB launches digital cadastral information request service
Following its automation and complete transformation into a 100% electronic service via digital channels, the processing time under the new service has been cut from three days to just two working days. Requests for cadastral data and questions can be made by accredited surveying offices via the National Portal at https://bahrain.bh.
After the requests are promptly examined by experts, the necessary data is transmitted electronically within the allotted period, which helps to lower the service level agreement by at least 25%.
The SLRB’s President, Bassem bin Yaqoob Al Hamar, confirmed that this service is part of the bureau’s implementation of cutting-edge digital solutions that boost productivity, improve user experience, and streamline processes. He pointed out that the service’s introduction demonstrates the bureau’s dedication to creating its offerings in a way that saves institutions time and effort while improving the efficiency of the work system.
According to him, the service’s introduction helps and empowers the private sector, especially accredited surveying firms, by establishing a more adaptable and effective workplace that facilitates prompt access to property data and lets them start working right away. He clarified that these offices are more productive and are better able to provide high-quality services in accordance with the best professional practices as a result of the transition to full electronic submission and the elimination of procedures and regulations.
Al Hamar continued, “This development is a strategic step towards building an effective partnership with the private sector based on integration, contributing to accelerating the completion of urban projects and improving beneficiaries’ experience, which positively reflects on the real estate sector in the Kingdom.”
In order to save time and effort, improve the quality of services rendered, and increase the effectiveness of carrying out surveying-related projects, he continued, the service was created to give beneficiaries of surveying offices an integrated digital experience, allowing them to track their requests and manage procedures with transparency and ease.
Over 1,300 government services have been recorded, translated, and published as part of continuous government efforts to develop and re-engineer government services; approximately 800 services are currently undergoing development and re-engineering across several government sectors.
The National System for Suggestions and Complaints “Tawasul,” investor feedback, secret shopper surveys assessing government services, the introduction of guidance manuals, and service level agreements serve as the foundation for this.
These initiatives enhance the government’s digital transformation process, strengthen beneficiary experiences, improve procedural efficiency, and improve service quality.
