Manama, Feb. 23 (BNA): The National Health Regulatory Authority (NHRA) has developed its visiting doctor licensing service as part of the Government of the Kingdom of Bahrain’s ongoing efforts to improve service quality and advance service re-engineering. The service’s goal is to increase the effectiveness and quality of granting visiting physicians licenses to practice regulated health professions in compliance with approved professional classification standards and regulatory requirements.
NHRA enhances visiting doctor licensing service
The processing time for the service has been shortened from five to three working days. By combining two verification stages into one process, the competent registrar has streamlined review procedures while ensuring thorough documentation verification, alignment with professional verification and classification certificates, and complete compliance with approved regulatory requirements, all of which ensure that no legal or procedural observations are made. The actions complement the Authority’s goal of providing services in a more straightforward and efficient manner while also bolstering governance standards and ensuring procedural accuracy.
Shortening the service level period, streamlining the application procedure to four steps, minimizing the number of approvals needed, and consolidating service-related data across official systems were all part of the development endeavor. In order to streamline processes, increase accessibility, and guarantee the highest standards of dependability and quality in service delivery, improvements were made to the system interface and user experience.
In keeping with its mission to maintain the quality and safety of healthcare services, the NHRA’s Chief Executive Officer, Dr. Ahmed Mohammed Al Ansari, confirmed that the introduction of the improved service is consistent with the Authority’s strategic approach to utilizing cutting-edge digital technologies to fortify its regulatory and supervisory framework. The initiative, he said, demonstrates the Authority’s dedication to ongoing institutional development, modernization of procedures, shortened processing times, and improved operational efficiency throughout the healthcare industry.
More than 1,300 government services have been documented, translated, and published as part of the larger framework of ongoing government initiatives to build and re-engineer public services; 800 of these have been developed and re-engineered across different government bodies. Tawasul, investor observations, government service evaluation reports published under the “mystery shopper” program, and ideas and feedback obtained through the national suggestions and complaints system serve as the foundation for these efforts. Additionally, service level agreements and guidance manuals have been implemented to support the government’s digital transformation trajectory, improve beneficiary experience, improve service quality, and increase procedural efficiency.
