Manama, Feb. 9 (BNA): The Survey and Land Registration Bureau (SLRB) introduced the electronic title deed issuance service as a new digital service as part of continuous government efforts to improve service quality and reengineer processes. The project is to support the entire digital transformation route, improve the experience of beneficiaries, and make title deeds easier to get.
SLRB launches electronic title deed service
As part of the service, the customer receives a secure electronic link via text message as soon as they finish the land registration process and pay the legally required payments. The title deed can be easily seen and downloaded in electronic format using the link.
Additionally, the service makes it possible to access the document from anywhere at any time without having to physically visit the appropriate authorities or attend in person. This process used to take a single working day, but it is now automated and immediate, which saves time and effort and improves the effectiveness of the services offered.
Official approval and data integrity protection are provided by digital security measures for the electronic title deed. This improves procedural efficiency and the seamless execution of real estate transactions while enabling its usage and acceptance by public and private entities with complete confidence.
According to SLRB President Basim bin Yacob Al Hamer, the service is a component of the Bureau’s adoption of cutting-edge digital solutions that speed up property ownership in the Kingdom and ease real estate transactions through an integrated digital pathway that guarantees system integration, dependability, and procedure security. The launch, he continued, is a reflection of the Bureau’s efforts to design its services in a way that saves institutions time and effort while improving the operational framework’s efficacy.
In addition to improving and developing current systems, he pointed out that the service’s launch is part of the plan to achieve 100% electronic transformation.
This not only unifies service information broadcast across all service delivery channels, but it also speeds up processes and improves performance efficiency. This guarantees a higher degree of digital service integration, better beneficiary experience, data accuracy, and clarity of procedures.
Over 1,300 government services have been released, translated, and documented as part of continuous government efforts to develop and re-engineer them; approximately 800 services are now being developed and re-engineered across different government sectors.
The National System for Suggestions and Complaints, Tawasul, investor feedback, secret shopper surveys assessing government services, the introduction of guidance manuals and service level agreements, and other suggestions and feedback about government services provide the basis for this.
These initiatives enhance the government’s digital transformation process, strengthen beneficiary experiences, improve procedural efficiency, and improve service quality.
